Privacy Policy

Privacy Policy for Rocks and Rubies Online

Last Updated: 07/09/2023

1. Introduction

Welcome to Rocks and Rubies Online. At Rocks and Rubies Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information from you:

a. Information You Provide

  • Personal identification information - e.g., name, email address, postal address, phone number.

  • Payment and billing information - e.g., credit card details, billing address.

  • Account registration details - e.g., username, password.

  • Communication preferences - e.g., marketing preferences, newsletter subscriptions.

b. Automatically Collected Information

  • Log files, including your IP address, browser type, operating system, and referring webpage.

  • Cookies and similar technologies to enhance your browsing experience and track website usage.

  • Usage data, such as the pages you visit, products viewed, and actions taken on our website.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.

  • To provide customer support and address inquiries or issues.

  • To personalize your shopping experience and improve our website.

  • To send you marketing communications, promotions, and updates (with your consent).

  • To comply with legal obligations and protect our rights and interests.

4. Sharing Your Information

We may share your personal information with third parties for the following purposes:

  • Service providers: We may share your data with trusted third-party service providers to assist us in delivering our services - e.g., payment processors, shipping companies.

  • Legal requirements: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights.

  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have certain rights regarding your personal information under UK law, including:

  • The right to access, correct, or delete your personal information.

  • The right to withdraw your consent (where applicable).

  • The right to object to the processing of your data for marketing purposes.

  • The right to request the transfer of your data to another party (data portability).

7. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.